History

99.999% Uptime

No events for 29 days!

Azure Service Interruption – Virtual Machine Issues Feb 2, 2026 11:17 PM–11:43 PM CET

4 Affected Services:

Infrastructure - Zone I / Primary Tracker lag
Core Services / API
Portal / Portal - availibility
Portal / Portal - login

No events for 8 days!

Degraded Service Jan 25, 2026 3:31 AM–4:07 AM CET

Infrastructure - Zone I / Communication

No events for about 1 month!

Degraded Service Dec 15, 2025 9:07 AM–9:08 AM CET

Core Services / API

Degraded Service Dec 15, 2025 8:38 AM–8:58 AM CET

Core Services / API

No events for 9 days!

Important Notice: Global Cloudflare Outage Dec 5, 2025 10:04 AM–11:27 AM CET

2 Affected Services:

Core Services / API
Portal / Portal - login

No events for 16 days!

Important Notice: Global Cloudflare Outage Nov 18, 2025 1:14 PM–10:02 PM CET

Core Services / API

Degraded Service Nov 18, 2025 2:02 PM–2:31 PM CET

Core Services / Dynamic Content

Degraded Service Nov 18, 2025 1:45 PM–1:49 PM CET

Core Services / Dynamic Content

Degraded Service Nov 18, 2025 1:40 PM–1:44 PM CET

Core Services / Dynamic Content

Degraded Service Nov 18, 2025 1:10 PM–1:12 PM CET

Core Services / Dynamic Content

Degraded Service Nov 18, 2025 12:55 PM–1:07 PM CET

Core Services / Dynamic Content

Degraded Service Nov 18, 2025 12:36 PM–12:39 PM CET

Core Services / Dynamic Content

No events for 15 days!

Issue with Events Processing Nov 2, 2025 1:15 PM–1:49 PM CET

Core Services / API

No events for about 2 months!

Scheduled Maintenance on September 17, 2025 Sep 17, 2025 8:00 AM–9:00 AM CEST

33 Affected Services:

Infrastructure - Zone I / Primary Tracker lag
Infrastructure - Zone I / Communication
Core Services / Dynamic Content
Core Services / Analytics
Core Services / API
Core Services / Emails
Core Services / Imports
Core Services / Assets
Core Services / Catalogs
Core Services / In-app messages
AI Services / Search
AI Services / Recommendations
Portal / Portal - availibility
Portal / Portal - login
Clients / Login
Clients / Registration
Clients / Account Management
Business Profile / Business Profile Login
Loyalty & Engagement / Promotions Points
Loyalty & Engagement / Promotions For Client
Loyalty & Engagement / Promotions Activation/Deactivation
Loyalty & Engagement / Promotions Redeem
Loyalty & Engagement / Promotions for POS
Automation - Zone A / Audience
Automation - Zone A / Jinjava processing engine
Automation - Zone A / Client Filter
Automation - Zone A / Journey and events processing
Automation - Zone A / Webhooks
Automation - Zone A / Send Event
Automation - Zone A / Client Update
Automation - Zone A / Statistics
Data Transformation / Buffered operations
Data Transformation / Batch operations

No events for 25 days!

Outage Aug 22, 2025 9:27 AM–9:32 AM CEST

Core Services / API

Degraded Service Aug 22, 2025 9:19 AM–9:21 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 9:00 AM–9:03 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 8:57 AM–8:58 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 8:29 AM–8:30 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 7:53 AM–7:54 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 7:33 AM–7:34 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 7:28 AM–7:30 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 7:18 AM–7:19 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 7:10 AM–7:12 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 7:06 AM–7:07 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 6:57 AM–6:59 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 6:35 AM–6:37 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 6:32 AM–6:34 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 6:24 AM–6:25 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 6:10 AM–6:11 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 6:01 AM–6:03 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:59 AM–6:00 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:56 AM–5:57 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:51 AM–5:52 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:44 AM–5:49 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:39 AM–5:40 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:36 AM–5:37 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:22 AM–5:23 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:17 AM–5:18 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 5:04 AM–5:05 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 4:53 AM–4:54 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 4:51 AM–4:52 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 4:40 AM–4:41 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 4:29 AM–4:30 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 22, 2025 4:23 AM–4:24 AM CEST

Core Services / Dynamic Content

Scheduled Maintenance on August 21st Aug 21, 2025 8:00 AM–9:00 AM CEST

Automation - Zone A / Statistics

No events for 1 day!

Degraded Service Aug 19, 2025 10:35 AM–10:36 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 10:29 AM–10:31 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 10:19 AM–10:21 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 10:14 AM–10:16 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 10:03 AM–10:06 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 10:00 AM–10:01 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:50 AM–9:58 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:47 AM–9:48 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:36 AM–9:39 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:32 AM–9:33 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:25 AM–9:27 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:22 AM–9:23 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:13 AM–9:19 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:06 AM–9:10 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:03 AM–9:04 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 9:00 AM–9:02 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:54 AM–8:57 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:45 AM–8:48 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:36 AM–8:41 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:32 AM–8:34 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:28 AM–8:30 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:21 AM–8:25 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:19 AM–8:20 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:15 AM–8:17 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:12 AM–8:13 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 8:04 AM–8:05 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:54 AM–7:56 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:41 AM–7:43 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:36 AM–7:38 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:31 AM–7:33 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:26 AM–7:28 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:18 AM–7:21 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:11 AM–7:15 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 7:05 AM–7:08 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:58 AM–6:59 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:51 AM–6:52 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:40 AM–6:45 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:27 AM–6:30 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:21 AM–6:25 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:14 AM–6:18 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 6:08 AM–6:09 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:57 AM–6:02 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:53 AM–5:55 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:49 AM–5:51 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:45 AM–5:46 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:43 AM–5:44 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:32 AM–5:36 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:23 AM–5:24 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:17 AM–5:18 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:14 AM–5:15 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:11 AM–5:12 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 5:08 AM–5:09 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:54 AM–5:06 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:46 AM–4:47 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:44 AM–4:45 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:37 AM–4:42 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:30 AM–4:32 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:27 AM–4:28 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:15 AM–4:16 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:11 AM–4:14 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 4:00 AM–4:09 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:53 AM–3:55 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:48 AM–3:51 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:42 AM–3:45 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:34 AM–3:35 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:28 AM–3:31 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:20 AM–3:22 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:17 AM–3:18 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:11 AM–3:12 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 3:03 AM–3:05 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:56 AM–2:57 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:51 AM–2:53 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:44 AM–2:49 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:40 AM–2:41 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:34 AM–2:37 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:29 AM–2:32 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:25 AM–2:26 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:19 AM–2:21 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:17 AM–2:18 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:13 AM–2:14 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:09 AM–2:10 AM CEST

Core Services / Dynamic Content

Degraded Service Aug 19, 2025 2:02 AM–2:03 AM CEST

Core Services / Dynamic Content

No events for 23 days!

Degraded Service Jul 26, 2025 8:09 AM–8:10 AM CEST

Infrastructure - Zone I / Communication

No events for 12 days!

Degraded Service Jul 13, 2025 5:57 PM–6:24 PM CEST

Infrastructure - Zone I / Communication

No events for 4 days!

Outage Jul 9, 2025 2:20 PM–2:23 PM CEST

Core Services / API

Degraded Service Jul 9, 2025 2:16 PM–2:20 PM CEST

Infrastructure - Zone I / Communication

Degraded Service Jul 9, 2025 2:16 PM–2:18 PM CEST

Core Services / Dynamic Content

Degraded Service Jul 9, 2025 2:09 PM–2:15 PM CEST

Core Services / Dynamic Content

No events for 3 days!

Degraded Service Jul 6, 2025 1:26 PM–1:30 PM CEST

Core Services / Dynamic Content

Degraded Service Jul 6, 2025 12:51 PM–1:25 PM CEST

Core Services / Dynamic Content

No events for 9 days!

Outage Jun 27, 2025 11:06 AM–11:13 AM CEST

Core Services / API

Degraded Service Jun 27, 2025 11:05 AM–11:12 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Jun 27, 2025 10:59 AM–11:11 AM CEST

Core Services / Dynamic Content

No events for 1 day!

Degraded Service Jun 25, 2025 2:12 PM–2:14 PM CEST

Core Services / Dynamic Content

No events for 1 day!

Degraded Service Jun 24, 2025 2:12 PM–2:13 PM CEST

Core Services / Dynamic Content

No events for 4 days!

Degraded Service Jun 20, 2025 2:11 AM–2:12 AM CEST

Infrastructure - Zone I / Communication

Degraded Service Jun 20, 2025 2:09 AM–2:10 AM CEST

Core Services / Dynamic Content

No events for 11 days!

Degraded Service Jun 8, 2025 6:11 AM–6:13 AM CEST

Infrastructure - Zone I / Communication

No events for 1 day!

EmailLabs – Scheduled Maintenance – June 10, 2025 Jun 6, 2025 1:02 PM CEST

Core Services / Emails