Dear Customers,
All critical issues have been resolved.
Thank you for understanding.
Dear Customers,
We are currently experiencing a platform incident that may impact profile loading, and event processing may also be subject to delays. We have identified the root cause as an issue on the Microsoft Azure side, which is affecting our platform’s infrastructure. Additional information and real-time updates can be tracked here: https://azure.status.microsoft/en-gb/status. The next update will follow within 1 hour.
Thank you for your patience and understanding.
Dear Customers,
We are pleased to inform you that all issues have been fully resolved and the platform is now operating normally. Thank you for your patience and understanding.
Dear Customers,
We have identified the root cause of the ongoing outage as an issue on the Microsoft Azure side, which is impacting our platform’s infrastructure. We are in close contact with Azure support and doing everything possible on our end to mitigate the impact. Additional information and real-time updates can be tracked here: https://azure.status.microsoft/en-gb/status.
The next update will follow within 1 hour.
Dear Customers,
We are currently observing a full platform outage affecting all services. Profile loading, event processing, and related functionalities are presently unavailable.
We are actively investigating the root cause and working to restore services as quickly as possible.
We will provide a further update within the next 1 hour.
We appreciate your patience and understanding.
Dear Customers,
The root cause of the incident has been identified, and work is currently underway to fully restore normal operations.
We will provide the next update once full service has been restored.
Thank you for your continued patience and understanding.
Dear Customers,
We are currently experiencing a platform incident that may impact profile loading. Additionally, event processing may be subject to delays.
Our team is actively working to resolve the issue as quickly as possible. We will provide a further update within the next 20 minutes.
We appreciate your patience and understanding.